Return Policy


Shalme.com believes in making online shopping so you can enjoy complete satisfaction along with the faultless level of service. That’s why we believe you have every right to have your product checked, and if needed, replaced. That’s why we have our 7-days checking & Replacement Warranty.

Our 7-days Replacement and Checking Warranty service provide you with complete peace of mind. You have 7 days, that’s 168 hours, to check your product for any unlikely operational or internal issues. However, if the product is physically damaged or broken upon delivery, you should immediately notify us within 24 hours via email at info@shalme.com or via call at +924235868861 so that we can replace your product.

In case you find one, give us a call or email us. We’ll verify your claim and replace the product for you right away.

Shalme replacement policy is valid for following 2 situations. •In case you are delivered the wrong product.
•In case the product delivered to you has some defect or issue.

However, to complete replacement of your product, the product should be:

•Undamaged, unused and in the condition in which it was received.
•The parcel contains its original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all accessories that came in or attached to the product when ordered.
•None of the items mentioned above, including the product itself is defaced or marked in any way, shape, or form.

If you would like any further clarification about our return & replacement policy, feel free to contact us at +924235868861 or email us at info@shalme.com